myAuthentic Money-Back Guarantee
No-one should have to pay for skincare that doesn't work. Having bad skin can be frustrating enough, without shelling out on expensive products that don't work - and then won't even give you refund.
It shouldn’t be like this. That’s why we offer a 100% no-questions-asked money back guarantee when you buy these products for the first time. That way, you can try our skincare without spending too much, see if you get results – and get your money back if you’re one of the very few that myAuthentic Skincare doesn’t work for.
(Not Very) Frequently Asked Questions
If myAuthentic Skincare doesn’t work out for you, just email our Customer Care team at [email protected]. They’ll send you an email explaining what you need to do, and we’ll refund you everything but the postage.
You’ve got 30 days from when you receive your product, to ask for a refund. 30 days is usually plenty of time to see if it works.
No, we don’t need you to send it back to us – and we’d love it if you could recycle or pass it on to someone else to try!
Our money-back guarantee applies only to products purchased directly through our official website: https://my-authentic.com . If you bought the product from any other retailer or platform, it would not be eligible for the money-back guarantee.
We don’t refund bulk buys of the same product, so make sure you only buy one. It should be all you need to give it a try and see if it has the usual impressive effect.
